Compliance Operations & Support
Notification Routing & Building Groups
NYC ComplianceRoute violation alerts by agency, category, or building group to exactly the right people. Building groups, per-user notification preferences, and scheduled violations syncs keep every portfolio covered.
App Users, Work-Order Push & Digest Overhaul
NYC ComplianceInvite property managers as app users with per-user building filters, push violations into AppFolio work orders in one click, and get redesigned email digests with direct links to what changed.
Support Tickets
PlatformBuilt-in support inbox: open a ticket from any workspace, track the conversation thread, and get responses without leaving the product.
Multi-Select Filters & Dedicated Landing
NYC ComplianceFilter violations, hearings, and compliance items by multiple agencies, statuses, and buildings at once. NYC Compliance now has its own home at nycv.polywei.com.
Legal Pages & Unified Footer
PlatformPrivacy, terms, and security pages plus a consistent footer across the marketing site and the app.
Sync Reliability Overhaul
PlatformFailing connector syncs now back off and surface loudly instead of retry-looping; nightly syncs respect failure counts and never hold database locks across runs.